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RESUME

Sylvia Manchester

765 Belle Fleur Blvd

New Orleans, LA 70113

(504) 312-9504

smanchester@rcnmail.com


OBJECTIVE & SUMMARY
To obtain an executive position in marketing or sales.

As each new opportunity presents itself I fall naturally in to a position of leadership. I am very detail oriented and I am able to multi-task and multi-prioritize. I follow through with all projects until completion. I am a team player and also efficient in working independently. I have great customer services skills and writing skills. I manage multiple projects simultaneously and analyze the relevent data in order to effectively complete tasks.

WORK EXPERIENCE
Field Service Representative
Fisher Scientific Instruments, 2004 to present
  • Call upon customers - explain and demonstrate features of laboratory instruments
  • Write sales letters: attend trade shows
  • Prepare weekly sales reports

Customer Service Representative
Fisher Scientific Instruments, 2001-2003
  • Handle incoming phone calls re: questions about delivery, quality, operational questions
  • Handle miscellaneous correspondence from customers

Administrative Assistant
Medical Electronics, Inc., 1998-2001
  • Take calls for Vice President of marketing
  • Manage V.P.'s schedule
  • Compile monthly sales reports
  • Various market research activites

Tour Guide
New Orleans Convention and Visitors Bureau, 1995-1998
  • Lead tours of New Orleans
  • Greet conventioneers at hotels
  • Explain features or city, answer questions
  • Train new tour guides; prepared new handbook - facts and common questions

Admissions Clerk
University of Louisiana, 1995-1998
  • File and process applications
  • Handle correspondence between high school students and administrators

COMPUTER SKILLS:
  • MS Office Suite
  • Windows 7 Operating System
  • Salesforce
  • Apple iWorks Office Suite

EDUCATION
University of Louisiana - Bachelor of Arts Degree - Biology, 1998